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sp718 Frequently Asked Questions

Everything Pakistani members need to know about sp718 — from opening your account and making JazzCash deposits, to understanding wagering requirements, cricket betting markets, and our responsible gaming tools. Browse by category below or use the quick-links to jump straight to the section you need. If your question is not answered here, our support team is always reachable at [email protected].

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PKR

Pakistani Rupee Accounts

Account & Registration

Visit sp718.bet and click the registration button. Fill in your full name as per your CNIC, a valid Pakistani mobile number, a strong password, and your date of birth. You must be 21 or older to register. Once submitted, sp718 will send a one-time verification code to your mobile number. Enter that code to activate your account and proceed to KYC verification.

sp718 requires a clear scan or photo of both sides of your National Identity Card (CNIC), a selfie for liveness verification, and proof of ownership of the payment method you intend to use — for example, a screenshot of your JazzCash or EasyPaisa account showing your registered name. KYC is mandatory before your first withdrawal can be processed.

Standard KYC verification on sp718 is completed within 24 hours on business days. During peak periods such as PSL season, verification may take up to 48 hours. You will receive an email and SMS notification to your registered Pakistani mobile number once your account is fully verified and ready for deposits and withdrawals.

On the sp718 login page, click "Forgot Password" and enter your registered email address or Pakistani mobile number. sp718 will send a secure password reset link to your email or an OTP to your mobile. Follow the instructions to set a new password. If you do not receive the reset message within five minutes, check your spam folder or contact sp718 support.

No. sp718 strictly permits one account per person. Operating multiple accounts is a breach of the sp718 Terms and Conditions and may result in the suspension of all associated accounts and the forfeiture of any balances therein. If you have accidentally created duplicate accounts, contact sp718 support immediately to have the duplicate closed without penalty.

To permanently close your sp718 account, contact support at [email protected] with the subject line "Account Closure Request". Any remaining balance will be returned to your verified payment method before closure. Note that if you are closing your account due to a gambling concern, sp718 recommends activating self-exclusion instead, which provides additional protections beyond a standard account closure.

Deposits & Withdrawals

All sp718 transactions are processed in Pakistani Rupees (PKR). Supported methods include JazzCash, EasyPaisa, Raast / 1LINK, HBL, UBL, Meezan Bank, and Retail Cash (OTC).

The minimum deposit on sp718 is Rs 500 PKR. This applies across all supported payment methods including JazzCash, EasyPaisa, Raast, HBL bank transfer, UBL bank transfer, and Meezan Bank. There is no maximum deposit limit enforced by sp718 at the platform level, though your individual payment method provider may apply their own transaction limits.

Log in to your sp718 account and navigate to the Deposit section. Select JazzCash as your payment method, enter the PKR amount you wish to deposit, and confirm. sp718 will generate a payment request to your registered JazzCash number. Open your JazzCash app or dial *786#, approve the transaction using your JazzCash MPIN, and the funds will reflect in your sp718 wallet within minutes.

Yes. sp718 fully supports EasyPaisa deposits. In the Deposit section of your sp718 account, select EasyPaisa, enter your deposit amount in PKR, and confirm. You will receive an approval request on your EasyPaisa app or mobile wallet. Approve it using your EasyPaisa PIN and the deposit will be credited to your sp718 balance almost instantly in most cases.

JazzCash withdrawals from sp718 are typically processed within 1 to 4 hours after approval by the sp718 payments team. Processing happens during business hours. Withdrawals submitted late at night or on public holidays in Pakistan may be processed the following business day. Your JazzCash wallet balance will update as soon as the transfer clears on JazzCash's end.

The minimum withdrawal from sp718 is Rs 1,000 PKR. This minimum applies to all withdrawal methods including JazzCash, EasyPaisa, Raast, and bank transfers to HBL, UBL, and Meezan Bank. Withdrawal requests below this threshold will not be processed. sp718 does not charge any platform-level withdrawal fees, though your bank or mobile wallet provider may apply their own charges.

sp718 does not charge any fees on deposits or withdrawals made through the platform. The amount you deposit is the amount credited to your sp718 wallet, and the amount you request to withdraw is the amount sent to your payment method. However, JazzCash, EasyPaisa, or your bank may apply their own transaction fees, which are outside sp718's control.

As a general rule, sp718 requires withdrawals to be made to the same payment method used for the original deposit — for example, if you deposited via JazzCash, your withdrawal must return to your verified JazzCash account. This policy is in place to comply with anti-money-laundering regulations. If your original payment method is no longer available, contact sp718 support to discuss alternatives.

Games & Gameplay

sp718 offers a broad library of slot games from leading international game providers, including video slots, classic 3-reel slots, jackpot slots, and specialty titles like Mahjong Ways and other Asian-themed games popular with Pakistani players. The sp718 slot lobby is regularly updated with new game releases. All slot games on sp718 are sourced from certified providers and use RNG-certified outcomes.

Yes. sp718 is fully optimised for mobile browsers on both Android and iOS devices. The sp718 platform is built mobile-first, so Pakistani players in Karachi, Lahore, Islamabad, and across the country can enjoy cricket betting, live casino, slots, and specialty games directly through their mobile browser without needing to download a separate app. No install is required.

sp718 offers a full cricket betting market covering international matches, PSL fixtures, and other domestic tournaments. You can place pre-match bets and, where available, live in-play bets as the match unfolds. Markets include match winner, top batsman, total runs, over/under, and more. Odds on sp718 are displayed in decimal format and update in real time during live matches.

Yes. PSL (Pakistan Super League) is one of the most popular betting markets on sp718 during the tournament season. sp718 covers all PSL fixtures with pre-match and live betting markets. Pakistani members can bet on match winners, top run-scorers, wicket takers, and other PSL-specific markets in PKR. Stay tuned to the sp718 promotions page for PSL-specific bonus offers during the season.

RTP (Return to Player) varies by individual game title on sp718 and is determined by the game's provider, not by sp718 itself. Most slot games available on sp718 carry an RTP between 94% and 97%, which is standard for the international online gaming industry. The specific RTP for any game is typically listed in that game's information or paytable section within the sp718 game lobby.

Bonuses & Promotions

sp718 offers a welcome bonus to newly registered and verified Pakistani members on their first deposit. The details of the current welcome offer — including the bonus percentage, maximum PKR bonus amount, and any qualifying payment method requirements — are published on the sp718 promotions page. Bonus availability and terms may change, so always check the current offer before making your first deposit.

Wagering requirements specify how many times you must bet your bonus amount before it can be withdrawn as real PKR cash. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in qualifying bets before the bonus converts to withdrawable funds. The specific wagering requirements for each sp718 bonus are stated in that bonus's individual terms and conditions.

Yes. sp718 bonuses are subject to expiry dates, which are specified in the individual bonus terms and conditions at the time the bonus is issued. If the wagering requirements are not completed before the expiry date, the bonus and any associated winnings will be removed from your account. sp718 recommends reading the full terms of any bonus before opting in.

Whether a bonus can be used on cricket betting or is restricted to slots and casino games depends on the specific offer. Each sp718 bonus has a list of eligible game categories and, in the case of sports betting bonuses, eligible minimum odds requirements. Check the bonus terms carefully before placing bets to ensure your wagers count towards the wagering requirement.

sp718 rewards its most active Pakistani members through a loyalty programme. As you play, you accumulate loyalty points that can be exchanged for bonus funds or other rewards. Higher-activity members may be invited to join sp718's VIP tier, which offers personalised account management, enhanced withdrawal limits, exclusive PKR promotions, and priority support. Contact sp718 support to learn more about your current loyalty status.

Safety & Responsible Gaming

21+ Only. sp718 is strictly for adults aged 21 and above. If you or someone you know may have a gambling problem, please use sp718's responsible gaming tools or contact our support team at [email protected].

sp718 operates under an international gaming licence and adheres to the regulatory requirements of that licensing authority, which include fair play standards, player fund protection, KYC and AML compliance, and responsible gaming obligations. All games available on sp718 are sourced from certified providers using independently audited RNG systems. Your personal data and PKR funds are protected under sp718's security and privacy policies.

The minimum age to register and play on sp718 is 21 years. sp718 enforces this through mandatory CNIC-based age verification during the KYC process. Any account found to belong to a person under 21 will be immediately suspended, the balance returned to the originating payment method, and all personal data securely deleted. sp718 takes underage gambling extremely seriously.

Log in to your sp718 account, go to your profile settings, and select the Responsible Gaming section. From there, choose Self-Exclusion and follow the confirmation steps. Self-exclusion is permanent for the minimum period selected and takes effect immediately. Your account will be suspended, all marketing will stop, and your remaining PKR balance will be returned to your verified payment method.

Yes. sp718 provides deposit limit controls directly in your account's Responsible Gaming settings. You can set a daily, weekly, or monthly PKR deposit limit. Once set, the limit applies immediately and cannot be increased without a mandatory 24-hour cooling-off period. Decreasing your limit, however, takes effect straight away. sp718 encourages all members to set a deposit limit that reflects their personal entertainment budget.

If you feel your gambling on sp718 or any other platform is becoming harmful, the first step is to activate sp718's self-exclusion or cooling-off tools immediately from your account settings. You can also email sp718 support at [email protected] for a confidential, non-judgmental conversation. sp718 strongly encourages members experiencing gambling-related harm to seek independent professional support alongside using our platform tools. Please visit our Responsible Gaming page for detailed guidance.

Still Have a Question?

Our sp718 support team is available around the clock to help Pakistani members with account queries, payment issues, game questions, and responsible gaming guidance. Reach out any time — we are here.

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21+ only. Please gamble responsibly. sp718 is licensed under an international gaming authority.